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Online Auto Parts Shopping

These Service Terms apply to auto parts for domestic cars only. For Service Terms relating to auto parts for import cars and all auto accessories, please click here.



TERMS and CONDITIONS

The following are the terms and conditions of using this site. The browsing and use of this site acknowledges that you have read, and agree to the terms and conditions of this site. All sales made on this site are considered complete when the product is shipped (Any cancellations must be made prior to completion). Express Service Order Fee is Not Refundable! Since this service is rendered prior to shipping even canceled orders will not be refunded. Most orders are shipped within one business day, but can take up to five. If your order is going to take longer then five business days to complete you will be notified by phone or email. BenzAutoParts.com is not responsible for delayed shipments by carriers, holidays, or acts of god. BenzAutoParts.com is not responsible for lost or misdirected email confirmations. If you have a question about the status of an order please contact us at CustomerService@BenzAutoParts.com .  The use of this site for illegal activity is strictly prohibited. This site and all sales are subject to the laws of the county of Los Angeles in the State of California and US Federal Law. Any dispute, lawsuit, or claim against BenzAutoParts.com or any name by which BenzAutoParts.com does business under must be venue in Los Angeles, California, U.S.A. We reserve the right to change or amend any term, condition, or warranty contained on this site or in our literature at any time for any reason.

Any controversy or claim arising out of or relating to this Agreement or our services shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Los Angeles, California, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.



Payment and Shipping Policies

We accept Visa, Master Card, American Express, and Discover Card as forms of payment. You may use these with any phone or online transaction. The following is a break down of our shipping policy. Any FREE Shipping offer is only valid in BenzAutoParts.com parts store. These offers are not valid in the Accessory section unless otherwise stated.


Shipping Information

BenzAutoParts.com charges a flat $6.95 shipping charge to all orders shipped except orders shipped to California. Orders shipped to California are charged $5.95 shipping. All orders are also charged a $2.95 handling fee. All sales that are shipped to addresses inside California are charged Los Angeles County Sales Tax (8.25%). All addresses outside of California are charged no sales tax.

PLEASE REVIEW THE SHIPPING POLICIES BELOW!


  • Ground shipping

    Any package over 15 pounds may be charged an additional $0.65 per pound at the time of shipping. You will be notified by email of the additional charge after your order is shipped.

  • 2 Day Air

    There is an additional charge for Second Day Shipping. This charge is  $1.50 per pound. You will be notified by email of the additional charge after  your order is shipped.

  • US Military and Addresses Outside the Continental US 

    US Military and Addresses will be shipped US Mail. Ground shipping will be shipped Standard Mail (est. delivery time to 2-4 weeks). Second Day shipment will be shipped US Priority Mail (est. delivery time 2-5 days). 

  • International Orders:

    All Orders Shipped to Japan will be sent UPS Expedited (estimated delivery time 3-5 days). Shipping and handling charges cover the first 10 pound, $4.00 US will be charged to your credit card for every pound over 10. You will be notified via email 24 hours prior to shipping if extra charges apply. (If you wish to cancel your order you must do it within of being notified or your account will be charged and order shipped.)

  • We currently only ship to US zip codes and Japan.



Trademark and Copyright Notice

International Sales

BenzAutoParts.com is a United States based company that primarily sells part to commercial accounts and residents in the United States. If you wish to order a part that is to be shipped out of the United States (any address that does not have a US zip code) then arrangements and approval must be given. We apologize for the inconvenience but for the protection of our international customers and our requirement to follow U.S. export laws we must ask for you to get a county approval. We will not ship to some counties due to US export laws and that county's import laws. If you have further questions about our international accounts please contact and to verify that your county is approved to ship to please email us at CustomerService@BenzAutoParts.com.

Warranties
BenzAutoParts.com offers a one year warranty against manufacturer's defects. If within one year from date of purchase the part no longer functions due to a defect BenzAutoParts.com will replace that part free of charge. (Shipping charges are the responsibility of the customer.) After one year all warranty issues must be referred to the manufacturer. Parts that are damaged due to incorrect installation or mistreatment are not covered under this warranty. BenzAutoParts.com does not express or imply any warranty as to the performance of any part sold. BenzAutoParts.com is not liable for damages of any kind arising from the use of parts purchased on this site, including but not limited to punitive, indirect, direct, incidental, and consequential damages.


30-Day Return Policy

Any part purchased on BenzAutoParts.com website can be returned for a refund within the first 30 days of purchase. The part must be unused, in its original package (no wrapping or seals can be broken), and must be in resalable condition. Once an order has been shipped, the customer must follow all return procedures.  If the wrong part is shipped then BenzAutoParts.com will absorb all expenses in the return of the part. A 20% restocking fee will be applied to all returns (except incorrectly packaged returns).  Please review our full Return policy. 


Lowest Price In the World! Guaranteed!

BenzAutoParts.com guarantees to be lowest priced auto parts in the world.


If by chance you find one of our competitors offering a lower price on any brand we carry we will meet and beat that price by 10% of the difference!! BenzAutoParts.com is your source for name brand parts at the LOWEST PRICE AVAILABLE! 

This guarantee is for noncommercial orders only and can not be combined with any other offer. This offer only applies to in-stock items and quantities on hand. This offer does not apply to compeditors specials, close-out or liquidation offers. The competitor's price must be verifiable and the same part number and brand. Price adjustment will only be made within 10 days of the original purchase date. This offer does not apply to shipping and handling costs and can not be combind with any free shipping offer. We reserve the right to not recognize legitimate competitors and to change this offer at any time for any reason without notice. This guarantee only applies to the BenzAutoParts.com and does not apply to any site linked to BenzAutoParts.com  


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